cust req to cancel - order awaiting dispatch 0

cust wants to cancel after order has shipped 0

cust wants to add more rolls - order already shipped 0

cust req to amend order - order in PIK 0

cust wishes to add products to an existing order 0

cust req to change address - order has shipped 0

cust needs to change address on an order 0

cust requesting to cancel an order 0

order in PIK - asking support to stop order from processing 0

notify team of order cancelling 0

informing cust that batch is not available 0

cust will accept paper from a different batch - advise team 0

informing cust pattern discontinued 0

asking team to ship ahead available items - copy help@wallpaperdirect (Kerry's team) 0

cust removing a pattern, asking team to ship the order - copy Kerry's team to create new metapack 0

cust informing us wrong rolls shipped 0

cust has informed us adhesive is missing from order 0

notify team of wrong product shipped 0

apology for orders not properly processed 0

cust did not receive order confirmation 0

cust received two order confirmation emails in error 0

replacement order (FOC) - email to inform customer 0

sending UPS label to customer for retrieval of rolls 0

cust req to waive shipping on an order under $150 0

cust emailed UK team - order already shipped - can't cancel 0

system glitch 1GBR order for US customer 0